Legal

Privacy Policy

PEx Recovery Solutions Ltd., Project Exodus SA NPC & Exodus Recovery Applications

Purpose of this Privacy Policy

PEx Recovery Solutions Ltd (GBC Registration Number 171662, GBL Licence Number GB20025424), Project Exodus SA NPC (2020/510738/08) and its operating application division, Exodus Recovery (hereafter referred to as Project Exodus) is committed to respecting the privacy of any personal information submitted by Project Exodus (www.projectexodus.net) website visitors and application users, subscribers and customers (all visitors, users, subscribers and customers are hereafter referred to as “users” or the “user”) and to developing technology that supports a safe online user experience.

To demonstrate our commitment, Project Exodus has created this Privacy Policy, which communicates our intent to provide effective processes for the appropriate handling of private information and to comply with applicable legislation that governs the authentication, protection and disclosure of personal information.

Users are encouraged to read each clause of the following policy statement to reach a clear understanding of how the personal information submitted on our online platforms will be treated.

Use of our online platforms assumes that the user accepts and consents to the practices detailed herein.

By using the Project Exodus website and suite of applications, users consent to the use of personal information within the scope of the data practices described in this policy statement.

Data Security Practices

The privacy of users is of critical concern to us. To protect the confidentiality and integrity of the personal information of users, thorough, high-quality data security technology, policies, processes and practices are in place across all Project Exodus applications, online platforms and databases. Such measures are updated and refined on an ongoing basis.

This said, the voluntary disclosure of personal information online is never 100% secure and runs the risk of being intercepted and collected by others outside of the Project Exodus organisation. Project Exodus accepts no responsibility or liability, of any nature whatsoever, for the interception or loss of personal information beyond our control.

Project Exodus cannot be responsible for the privacy policies of other websites that may be accessed using links from our applications and online platforms. Users are encouraged to review the privacy policy of each site that they visit and to contact that specific organisation with related concerns or queries.

Types and Uses of Collected Information

Information is collected when users visit web pages and applications and voluntarily complete forms, add images, upload audio recordings, input purchasing details and use location check-in services.

Project Exodus reserves the right to access such personal information submitted on its online platforms for purposes as detailed in the following statements.

a. Personally Identifiable Information

“Personally Identifiable Information” refers to data which is able to identify a particular individual. This information includes a user’s name, phone number, email address and profile picture.

Project Exodus collects and uses personal identifiable information for essential purposes pertaining directly to web and application functioning and administration.

This information is used to establish user accounts and profiles; verify a user’s identity; send notifications to users, respond to online queries and contact users with regards to their app accounts.

From time to time, information may be used to contact users for marketing purposes. Users are able to opt out of such communications at any time.

b. Billing Information

If a user signs up for a subscription service or makes an in-app purchase, Project Exodus collects billing and credit/debit card information. This information is used to process purchase transactions and for accounting purposes.

c. Personal Content

“Personal Content” refers to disclosed information that is of a personal nature but cannot be used to specifically identify a particular individual. This includes information and audio that is input by a user whilst using the Exodus Recovery applications. This information is used to fulfil the service that Exodus Recovery provides the end-user.

d. Anonymous Information

“Anonymous Information” refers to data that is not able to be used to identify a particular individual, such as a user’s IP address, and other related computer hardware and software information.

This information is used by us for the operation of the service, to maintain service quality and to provide general statistics regarding use of Project Exodus applications and online platforms.

e. Aggregate Information

“Aggregate Information” refers to demographic data about groups or categories of users. This is information which is not unique to a specific user. It cannot be used to identify particular individuals but is able to be used to identify and analyse trends. Aggregate information is used for statistical purposes, research, market analysis, site monitoring and for improvement of our services.

Disclosure of Information

Private information is never used for any purpose other than the effective functioning and development of our applications and online platforms. We do not share, sell, rent or make available personal information to the public or any outside individual, organisation, company, party or government entity, unless required to do so by a court of law, or if such action is necessary to a) abide by legal and ethical imperatives; b) protect the rights and/or property of Exodus Recovery, Project Exodus SA NPC and PEx Recovery Solutions Ltd.; and, c) protect the personal safety of users, or members of the public.

Project Exodus may share information with trusted third-parties, only where disclosure is required to deliver a subscribed service, purchased product or to complete an authorised transaction. All such third-parties are strictly prohibited from using provided personal information outside the scope of their specific service provided to Project Exodus, with access provided to authorised employees and contractors only.

Children under 18

Use of Exodus Recovery applications is age-restricted and permitted for the use of adults over the age of 18 only. As such, Project Exodus does not knowingly collect personally identifiable information from children under the age of 18.

Cookies

“Cookies” are non-personal data files that are transferred to a user’s computer hard drive by a web server. This allows the server to recognise a user’s unique browser on subsequent visits and to remember certain information pertaining to it.

Project Exodus makes use of cookies to customise the user experience, enhance convenience and compile aggregate site data.

All users have the ability to accept or decline cookies by modifying their browser settings. Users are reminded that Disabling cookies may affect interactive features across Project Exodus applications and online platforms.

Amendments to this Privacy Policy

Project Exodus reserves the right to amend or modify this Privacy Policy at any time.